Our goal is to harmonize the integration of our materials or parts with the customer from the initial planning phase, through the assembly of the first units, assistance in serial assembly, training of sales personnel (in the case of distributors) and intervention in the detection and resolution of incidents.
We also offer the management and supply of spare parts (in the case of parts machining), resolving with Engineering the incidents of obsolescence in operation, providing solutions that guarantee the availability of spare parts and the updating of the technical documentation of our materials.
Relationship with Traid Villarroya does not end with the receipt of the order. We are always available to solve any problem that may arise and help you in the best possible way.
After-Sales Service
Our After-Sales Service covers all the countries where the group operates. In this way, our technicians and salespeople will have direct contact with you, speaking the same language, being able to understand your problems and carry out your demands more effectively.
Contact us to request more information about our services.
We are members of the European Plastics Distributors Association (EPDA), The Performance Plastics Association (IAPD) and we actively collaborate with the Technological Institute of Plastics (AIMPLAS).
